All of the products in my store are digital downloads. The costumer is responsible for downloading and printing. I will send download links to the customer 24 hrs after the order, so look for it in your email and your spam folder. If you don't receive this email or have any trouble with downloading please contact me here. A lot of my scrap kits come in two sizes- 12x12 and 11x8.5 or 8.5x11 for those without a 12x12 printer. The 11x8.5 or 8.5x11 can be printed up and hung on the wall in frames if the quick pages are decrease by 90% when printing. I try to add new graphics weekly so please check in often. Because of the nature of the products on Chere’s Creations no returns are excepted. Free scrapbooking quickpages can be downloaded at my website.